Newjaisa Onsite IT Support
Nationwide onsite IT support and maintenance services.
Client:
Newjaisa Technologies
Scope:
Onsite IT Support
Year:
2020 - Ongoing
OVERVIEW
We provide comprehensive onsite support services for IT products to Newjaisa Technologies Limited across multiple locations in India. As a neutral third-party service provider, we handle a wide range of devices including laptops, desktops, all-in-one systems, and Chromeboxes, ensuring timely and efficient support for end users.
Despite the presence of multiple service partners, Bright Info Serve consistently manages over 80% of Newjaisa’s total service call volume. This is driven by our strong PAN India presence, reliable spare parts support, and our ability to deliver prompt and effective resolutions. Our operational efficiency and responsiveness have made us a preferred service partner.
Since the beginning of our association, we have played a key role as an integral support provider, building a strong and trusted relationship with Newjaisa. Our commitment to delivering excellent service and maintaining high customer satisfaction continues to strengthen our partnership and reputation.